Privacy Policy

1. Who we are

Healing Spaces is a mental-health-focused initiative that transforms living environments for individuals who struggle with their mental or physical health, disabilities, or other difficulties. We provide cleaning services, decluttering services, and mental-health-aware home support.

Karina Barboza, trading as Healing Spaces, is the Data Controller of your personal information. This means we are responsible for keeping your data safe.

2. The data we collect

We only collect information necessary to provide our services, including:

• Your name and contact details (email, phone number)
• Your home address (for service delivery)
• Notes regarding your home setup or specific requirements (to tailor our service)
• Photographs (only taken and stored with your explicit consent)

3. How we use your data

We use your data under the lawful basis of "Contract" (to fulfil the service you asked for) and "Legal Obligation" (for tax records).

• To communicate with you about appointments
• To issue invoices and process payments
• To deliver our cleaning and decluttering services safely

4. Sharing your data

We do not sell your data. We only share it with third parties if necessary to run the business, such as:

• Accountants (for tax purposes)
• Gov.uk / HMRC (if legally required)

5. Data retention

We keep client records for 6 years to comply with UK tax laws. After this period, paper records are shredded and digital records are deleted.

6. Your rights

Under the UK GDPR, you have the right to:

• Request a copy of the data we hold on you
• Ask us to correct wrong information
• Ask us to delete your data (unless we need to keep it for tax reasons)
• Withdraw consent for marketing or communication at any time

7. Contact us

For any privacy questions, please contact Karina at healingspaceskari@gmail.com or +44 7752 212213.

8. Changes to this policy

We review our Privacy Policy regularly. Updates will be posted on this page with the latest effective date.