Help with clutter and hoarding in Ealing
In crisis right now? Call 999, Samaritans free on 116 123, or the NHS 24-hour line 0800 328 4444.
If home has become hard to manage, you don't have to work out who does what on your own. These are the public and charity services in Ealing that can help, and what each one is for. We aim to check this page every few months; last checked October 2026.
Safety at home
London Fire Brigade: home fire safety visit
Firefighters visit to check smoke alarms and talk through fire risks, which matters most when a home is very full.
How to start: book online, for yourself or someone you're worried about.
Cost: free.
The council
Ealing Council adult social care
The starting point if you, or someone you look after, needs support at home.
How to start: call the council and ask for adult social care.
Cost: an assessment is free.
Phone: 020 8825 8000
Ealing Safeguarding Adults Board
Where the council's work on self-neglect and hoarding sits, for professionals and for family members who are worried.
How to start: if you're worried someone is at risk, call the council.
Phone: 020 8825 8000
Your mood and mental health
Ealing Talking Therapies (NHS)
Free talking therapy for low mood, worry and stress; adults (18+) can refer themselves online.
How to start: refer yourself online or by phone.
Cost: free.
Phone: 020 3830 5640
West London Mind (formerly HFEH Mind)
Wellbeing support and signposting across West London.
How to start: call or use their website.
Cost: free.
Phone: 020 8571 7454
CAPE
An Ealing charity supporting adults with complex mental health needs who may struggle to get help elsewhere: therapy groups, welfare rights advice and help connecting to local services.
How to start: call them.
Cost: free.
Phone: 020 8896 2552
EACH Counselling and Support (Ealing)
Culturally specific counselling, mental health peer support, housing and domestic abuse support, from their West Ealing office.
How to start: call; you can talk on the phone before visiting.
Phone: 020 8577 6059
Adult ADHD service (CNWL, NHS)
NHS adult ADHD assessment and support, usually through your GP (family doctor).
How to start: ask your GP to refer you.
Cost: free on the NHS.
Families and older people
Home-Start Ealing
Volunteers who support families with young children at home.
How to start: call, or ask your health visitor.
Cost: free.
Phone: 020 8842 1617
Age UK Ealing
Advice and practical help for older people.
How to start: call and ask for advice and referrals.
Phone: 020 8578 2712
Social prescribing (through your GP practice)
Your GP practice can connect you with a link worker for practical and community support.
How to start: ask your GP practice for a social prescribing link worker.
Cost: free.
Help that covers the whole UK: see UK-wide help
Common questions
I'm worried about someone else's home. Who do I call first?
If anyone is in immediate danger, call 999. If there's a risk of fire or harm, the council (020 8825 8000) and a London Fire Brigade home visit. If it's more about how they're feeling, their GP or Ealing Talking Therapies.
Can I get help without going through my GP?
Yes: you can refer yourself to Ealing Talking Therapies, call CAPE, West London Mind or EACH directly, and book a fire safety visit online.
Is any of this free?
Almost all of it: NHS, council assessments, charities and fire visits are free.
Hands-on help at home
Sometimes what's needed is a person beside you to start. Healing Spaces is a judgement-free decluttering and home organising service based in West London, with a free first chat. If cost is a worry, see help with paying.
Last checked October 2026